Current Job Openings

JO240302

Case Management Assistant

About SDF:

The Sustainable Development Foundation (SDF) is a non-governmental, voluntary, independent organization established in March 2015, officially registered at the Ministry of Social Affairs as per license (99). As SDF has been present in Yemen since 2015, it has experience implementing emergency child protection and education responses, including women and youth empowerment. SDF has experience in handling large grants from international donors, such as UNDP, UNHCR, WFP, OCHA, WHO, SCI and ZOA. The Foundation has excellent national-level relations and has experience in coordinating with both national and international NGOs. It has offices, staff and community-based committees in Hajjah, Sana'a, Marib, Ibb, Hudidah, Dhamar, Almahweet, Al-Bayda’a, a6nd Hadramout as well as solid experiences engaging with local communities from whom it gained acceptance and with whom it has collaborated in the past. In addition to that, SDF creates livelihood opportunities and community-based protection.

Posted vacancy: Case Management Assistant

Location: Sana'a

Employer: Sustainable Development Foundation (SDF) – Yemen.

Doner: UNHCR

Position Type: Full-time contract.

Position reporting to: Case Management Officer.

Starting Date: ASAP.

Post date: Mar13th, 2024

Closing date: Mar20th, 2024

Number of Positions: 1

DUTIES AND RESPONSIBILITIES:

  1. Conduct comprehensive case management, including assessments, counselling, home visits, and regular and close follow-up of the heightened risk cases.
  2. Maintain accurate and up-to-date case records, ensuring confidentiality and data protection.
  3. Ensured accurate documentation of case files based on Case Management internal procedures, and the data registered in the files were safe and kept confidential.
  4.  Provide counselling, screening, and emotional support to heightened risk cases, addressing their trauma and promoting resilience.
  5. Ensure that all urgent cases are addressed immediately and shared with the direct line manager for possible intervention.
  6. Identify safe shelters for high-risk women and children through the community representative/ volunteers.
  7. Monitor and evaluate the progress, outcomes, and trends of the case management interventions, making necessary adjustments.
  8. Ensure that the survivor's consent and perspective are considered in decision-making processes.
  9. Document and report the challenges faced while implementing the case management activities.
  10. Collaborate with relevant stakeholders, such as social workers, psychologists, and legal professionals, to gather comprehensive information and conduct thorough assessments.
  11. Keep close and good coordination with refugee communities, host communities, UNHCR, UNHCR's partners, and local authorities on women's protection-related issues.
  12. Directly communicate efficiently with other caseworkers to advocate, collaborate, and make referrals according to comprehensive and quality case management.
  13. Regularly attend case management meetings and relevant case conferences at the field level.
  14. Proper archiving and documentation of individual heightened risk cases.
  15. In addition to the case management team, collaborate closely with other case management teams and the Women Protection staff to ensure smooth coordination and referrals.
  16. Promptly report concerns or incidents to the line supervisor and collaborate closely with community leaders and other external parties as required to maintain/improve the security environment for SDF programs.
  17. Support mapping referral pathways and referral systems for persons at heightened risk.
  18. Assess the knowledge and utilization of services available for survivors of persons at heightened risk.
  19. Prepare weekly report and monthly reports.
  20. Draft excellent reports, intake, and other forms for Case Management.
  21. Contribute to the IMS, trend analysis, and year-end reports.
  22. Stay updated on relevant laws, regulations, and policies related to women's protection.
  23. Participate in training and capacity-building activities to enhance knowledge and skills in women protection.

Qualifications and Requirements:

  1.  Bachelor's degree in social work, psychology, or a related field.
  2.  Proven experience in women's protection and case management, preferably in a refugee or humanitarian context.
  3.   Fluency in English (written and spoken) is a mandatory requirement.
  4.  Good knowledge of women's protection cases, including experience in working with the refugee community
  5.  A good understanding of community-based protection, including the community's role, structure, practices, and social, cultural, and gender within   the  operation, including prevention, risk mitigation, and response activities.              
  6.  Knowledge of the national women's protection systems, including roles of different actors and processes of MoSAL.
  7. Excellent communication skills with women and survivors and advocating on their behalf.
  8.  Good analytical and report-writing skills.
  9.  Proficiency in MS Office software (Outlook, Word, Excel, PowerPoint) is essential.

Professional StandardsThe SDF workers must adhere to the values and principles outlined in SDF Way - Standards for Professional Conduct. These are Integrity, Service, Accountability, and Equity. In accordance with these values, the SDF operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity Anti-Retaliation, and Combating Trafficking in Persons.

·How to Apply:

·· Qualified candidates meeting the above requirements are required to apply through the link: (Click Here) not later than, Mar20th, 2024.).

·· RECRUITMENT IS URGENT: Interested candidates are encouraged to apply as soon as possible and not to wait until the closing date, as applications and CVs will be reviewed as they are submitted and INTERVIEWS WILL BE CONDUCTED ON A ROLLING BASIS.

·Remarks:

  1.  Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
  2. Qualified candidates from the project' targeted governorates will be given a priority.
  3. Any Candidate Provide incorrect information will be eliminated.